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Improve the lives of members and seniors

We are focused on what matters most — our growing national membership and offering them more value than ever.

RTOERO community

Whatever your retirement journey looks like, we’re here to help

Our core mandate is to serve our members. We provide essential health, wellness and travel benefits so our members can explore their journeys with confidence. We connect our members as volunteers, leaders, and advocates. And our members share their wisdom, stories and ideas with each other through our publications—fostering our community of learning and support.

Improving our services

immediate-family

RTOERO membership broadened to include immediate family members

In 2024, RTOERO announced immediate family of members can join and enjoy numerous membership benefits, including the option to apply for single, couple, or family coverage under the insurance plan. This exciting change aligns with our strategic goal to broaden the membership base and provides immediate family members with access to comprehensive health and dental benefits. Eligibility includes the following immediate family members:

  • partner, spouse, ex-spouse
  • child, stepchild, child-in-law
  • grandchild

rtoero-scholarships

Scholarships support well-being of seniors, communities

Twenty post-secondary students are preparing to make a positive impact on their communities with the support of the RTOERO scholarship program. The 2024 recipients are studying in programs that focus on, among others, health science, social work, nursing, nutrition, occupational therapy, neuroscience, education and public health. RTOERO members are encouraged to recommend students in their lives (from their family or community) for the annual scholarships.

francophone-services

Increased focus on Francophone services

RTOERO is proud of its history as a bilingual organization and is committed to continuing to provide French-language services and supports. We also established French Language Service Standard that outline our service commitment. Under the new standards, any district with 15% or more French-language members will be designated as bilingual.
We’ve expanded our outreach and support of the Francophone community by sponsoring French education conferences across Canada and hosting various events in French, including retirement workshops and webinars.

Francophone Districts
District 44 Franco-Nipissing
District 45 EstaRiO
District 51 Québec

Bilingual Districts
District 4 Sudbury & Manitoulin
District 5 Cochrane & Temiskaming
District 25 Stormont Dundas Glengarry *new as of 2024*
District 27 Ottawa - Carleton

ISO certification recognizes commitment to environmental sustainability

In 2024 we passed an ISO audit, resulting in RTOERO receiving an ISO 14001 certification in Environmental Management. ISO 14001 certification is an international standard helping organizations improve their environmental standards and processes. To be certified, organizations must set annual environmental targets, monitor progress and focus on continuous improvement.

Health plans

The RTOERO group insurance plans are owned and managed by RTOERO members.

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of RTOERO members participate in one or more health plans
0 %
0 ,276

lives insured, with one or more benefit plans

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Highlights of membership survey

of members are satisfied with the claims handling time of RTOERO health plans
0 %
of members are likely to recommend RTOERO
0 %
of members agree that RTOERO is an essential part of their retirement journey
0 %
Blue petal

Future focus

Where we’ll be in 2025:

80% of members find RTOERO membership to be essential to their healthy, active retirement journey.